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Last Updated: Feb 2026

At  (“we”, “our”, “us”), we are committed to protecting the privacy and confidentiality of our users, including patients, attendants, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal and medical information when you use our website and services.

By accessing or using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Nationality and country of residence

  • Passport details (if required for travel assistance)

  • Address and contact details

1.2 Medical Information

To facilitate medical tourism services, we may collect:

  • Medical reports and history

  • Diagnostic images and test results

  • Treatment preferences

  • Information related to current or past medical conditions

Medical information is collected only with your explicit consent.

1.3 Travel and Logistics Information

  • Travel dates

  • Accommodation preferences

  • Visa-related details (if applicable)

1.4 Technical Information

When you visit our Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the Website

2. Purpose of Data Collection

We collect and use your information for the following purposes:

  • To connect you with hospitals, doctors, and healthcare providers in India

  • To coordinate medical appointments, travel, and accommodation

  • To respond to inquiries and provide customer support

  • To improve our Website and services

  • To comply with legal and regulatory obligations

3. Sharing of Information

We may share your information only as necessary with:

  • Hospitals, clinics, and licensed medical professionals

  • Travel partners, hotels, and logistics providers

  • Government authorities when required by law

  • Service providers assisting with website operations or communication

We do not sell or rent your personal or medical information to third parties.

4. International Data Transfer

As a medical tourism service provider, your information may be transferred to and processed in India or other countries. By using our services, you consent to such international data transfers, subject to reasonable data protection safeguards.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal and medical information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration or disclosure

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal and medical information only for as long as necessary to:

  • Provide our services

  • Fulfill legal or regulatory requirements

  • Resolve disputes

Once the purpose is fulfilled, data is securely deleted or anonymized.

7. User Rights

You have the right to:

  • Access your personal information

  • Request correction or update of inaccurate data

  • Withdraw consent for data processing (subject to legal obligations)

  • Request deletion of your data

Requests can be made by contacting us using the details provided below.

8. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve functionality

You can control or disable cookies through your browser settings.

9. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies separately.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or legal guardian consent. We do not knowingly collect personal information from minors without consent.

11. Compliance with Indian Law

This Privacy Policy is governed by:

  • The Information Technology Act, 2000

  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Website constitutes acceptance of the revised policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

[Your Company Name]
Email:enquiry@ag24seven.com

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